Robotic Process Automation Robotic Process Automation

Automate and streamline business processes

Tedious processes are prone to human errors

Processes such as collecting and reviewing data on websites, portals, and other systems, are still carried out manually. Many workers also devote hours into copying and pasting data from one system to another. These activities are highly error-prone, and can cause businesses to spend unnecessary costs and time into correcting these mistakes. Labour and time intensive tasks drain performance, leading to bottlenecks that slow down and even halt operations.

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High labour costs devoted to manual and repetitive work

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Operational inefficiencies and reduced productivity from human error

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High cost of integrating with existing systems to drive automation

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Lack of visibility into processes and workflows

Enhance efficiency with Robotic Process Automation

Free your workforce from repeatable tasks with Robotic Process Automation (RPA), and focus on more strategic activities. RPA automates rule-based, repetitive and high-volume processes with robots that imitate human interactions. Integrate them across systems, websites, portals, applications, and other data sources without the need for complicated code or scripting. RPA can also be rapidly implemented to supplement your core business systems.

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Improve processing time and optimise business operations with software that runs 24/7

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Eliminate human error with robots delivering increased accuracy

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Save time and money by automating labour-intensive processes

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Reduce operational cost with inexpensive system integrations

Bring systems and people together through digital platforms

Even in the digital era, paper is still crucial to business processes. However, it can fragment and cause bottlenecks within existing workflows. Bringing together paper and digital in these processes can be costly and time-consuming, especially when the speed for decision making is so critical in today’s dynamic business landscape. Without adapting and integrating modern solutions, organisations can lose productivity and profitability even as they grow their business.

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Loss of control due to highly fragmented processes and technology, as well as siloed teams

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Bottlenecks and inefficiencies due to paper-based processes

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Increased risk with lack of visibility and transparency around existing systems and processes

Transform and visualise processes with Intelligent Automation

Deploy intelligent processes that deliver improved efficiency, visibility, and control with Intelligent Automation (IA). Made up of two core capabilities—cognitive capture and process orchestration—IA uses artificial intelligence to intuitively digest unstructured content such as emails, photographs, and social media data. Integrate this information with your business systems seamlessly for end-to-end visibility into your operations. With the IA platform, your business can derive better insights that enhance decision-making speed and agility.

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Reduce operating costs with a platform that lets you manage processes seamlessly

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Orchestrate and modernise processes with intuitive workflows and artificial intelligence

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Improve transparency, agility and responsiveness during the decision-making process

Traditional, static forms are outdated in today’s digital-first world

Customers and employees are always looking for modern, intuitive digital experiences, but cumbersome forms are often frustrating and error-prone. Modern forms should be mobile and adaptive, so form-filling can be done on any device.

To this end, businesses relied on legacy conversion methods, such as from paper to PDFs or webforms, to enhance mobility, but this approach still leads to issues such as the need to follow up on incomplete forms. These cause significant delays, loss of productivity, and low customer satisfaction.

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Cumbersome form filling negatively impacts customer experience

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Difficulty in capturing information from incomplete forms

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Error-prone, time-consuming and costly with static forms

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Fragmented workflows from static forms impede visibility into processes

Enhance customer experiences through Intelligent Forms

Transform paper, PDF, or webform-filling processes with Intelligent Forms. By eliminating frustrations around re-entering data manually, it can directly enhance your customer experience. As dynamic forms, Intelligent Forms lets you craft questions based on existing data and new responses, making tedious form-filling a thing of the past. These integrate with core business systems, so crucial data can be extracted and presented to respond quickly to customer demands.

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Enhance digital customer experience with guided, personalised forms

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Speed up turnaround time with automated workflows

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Integrate with existing core data and systems to pre-populate fields in forms

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Get visibility into form status with an in-built analytics dashboard